Whether you’re managing a single team or an entire organization, delegating well requires three things: clearly defining success and expectations, staying engaged along the way, and creating accountability on the back end.

Where to Start

Resource Type
Article / publication

How to Get Aligned on Expectations

Setting and aligning on expectations is the starting point for all things management—whether you’re hiring, setting goals, delegating projects, or evaluating performance. Here are three simple steps for getting aligned on expectations.

3.5 min read
Resource Type
Tool / Template

Delegation Worksheet

Project leaders and managers: use this worksheet when delegating a new project or responsibility to get aligned on expectations, resources, constraints, and how you’ll check in about progress.

2 min read
Resource Type
Article / publication

Clarifying Responsibilities with MOCHA

Try our “MOCHA” model (Manager, Owner, Consulted, Helper, Approver) to establish clear roles on projects.

8 min read

Additional Resources

Resource Type
Tool / Template

Examples of PTR in Action

Check out some examples of PTR in action, and how to manage towards your requirements with your preferences and traditions in mind.

3 min read
Resource Type
Article / publication

Clarifying Responsibilities with MOCHA

Try our “MOCHA” model (Manager, Owner, Consulted, Helper, Approver) to establish clear roles on projects.

8 min read
Resource Type
Tool / Template

Sample Email to Introduce the MOCHA Model

Here’s an email you can use to introduce our MOCHA model for clarifying project roles and get everyone using the same vocabulary.

1 min read
Resource Type
Article / publication

How to Get Aligned on Expectations

Setting and aligning on expectations is the starting point for all things management—whether you’re hiring, setting goals, delegating projects, or evaluating performance. Here are three simple steps for getting aligned on expectations.

3.5 min read
Resource Type
Tool / Template

Delegation Worksheet

Project leaders and managers: use this worksheet when delegating a new project or responsibility to get aligned on expectations, resources, constraints, and how you’ll check in about progress.

2 min read
Resource Type
Tool / Template

Debriefing Template

By debriefing at the end of a project, you can capture lessons learned to ensure even better results next time. This template will help you ask the right questions.

2 min read
Resource Type
Article / publication

Decide What to Delegate With Comparative Advantage

When looking for work you can delegate, ask yourself: what are the areas where you can make the greatest impact and leverage your strengths? Use comparative advantage to decide what work you should own and what you should delegate.

4 min read
Resource Type
Tool / Template

Comparative Advantage Worksheet

Use this comparative advantage worksheet to decide what work you should own and what you should move off your plate, either through delegation or deprioritization.

3 min read
Resource Type
Article / publication

Delegation Boomerang FAQ

Check out these frequently asked questions about avoiding the delegation boomerang.

3.5 min read
Resource Type
Article / publication

How to Transfer and Instill Ownership

Someone’s feelings of responsibility and autonomy over their work is a crucial part of their success. Here are five tips for helping your staff person feel a sense of ownership.

4.5 min read
Resource Type
Article / publication

Staying Involved Without Micromanaging

In this article, we answer a reader question about how to make sure the work gets done well without micromanaging.

4 min read
Resource Type
Article / publication

Probing Questions to Get Beneath the Surface

To help you monitor progress and understand how work is really going, here are some probing questions that will help you get beneath the surface.

1.5 min read
Resource Type
Tool / Template

Project Plan Template & Sample

For complex projects, it’s helpful to have a written plan that lays out “who will do what by when,” including interim deadlines for smaller components.

2 min read
Resource Type
Article / publication

Common Choice Points

Here is a list of some of the most common choice points, or key decision-making opportunities, managers face that may have equity and inclusion impacts.

3.5 min read
Resource Type
Article / publication

“¡Así es como lo hemos hecho siempre!” (Una guía para usar el PTR)

Si alguna vez ha tomado una decisión—desde la forma de comunicar anuncios importantes al personal hasta lo que ha comido en el desayuno—ha utilizado el PTR. PTR, que significa preferencias, tradiciones y requisitos, es una herramienta que puede ayudarle a centrarse en lo que realmente importa para que pueda mitigar el sesgo y llegar a mejores resultados.

5 min read
Resource Type
Tool / Template

Hoja de trabajo sobre la ventaja comparativa

Utiliza esta hoja de trabajo de ventaja comparativa para decidir qué trabajo debe ser suyo y qué debe dejar de serlo, ya sea por delegación o por despriorización.

3 min read
Resource Type
Tool / Template

Hoja de trabajo para la delegación

Líderes y gerentes de proyectos: utilice esta hoja de trabajo cuando delegue un nuevo proyecto o responsabilidad para ponerse de acuerdo sobre las expectativas, los recursos, las limitaciones y la forma de revisar el progreso.

2 min read
Related Training

Managing to Change the World

Three arrows pointing toward center.

An interactive, fast-paced crash course in the basics of effective, equitable management. Covers skills like delegation, role clarity, setting goals, and developing staff.

duration
2 or 4 days
ticket price
$395-$650
Learn More

Managing Projects

Five circles connected by lines, representing a node or network.

A course for anyone leading team-based projects. Learn to create project plans (and backup plans), assign project roles, align on expectations, and check-in on progress.

duration
1 or 2 days
ticket price
From $200-$350
Learn More