Sample Email to Staff to Introduce the MOCHA Model

Want to introduce the MOCHA terminology to your staff and get everyone using the same vocabulary? Here’s an email that you can tweak (or not!) and send off to your team.


Subject: MOCHA: not just a drink

Hello team!

I want to introduce you all to MOCHA, which is a pretty cool management tool that’s designed to make sure that everyone is totally clear on what roles various people are playing on projects.

MOCHA is basically a framework and shared vocabulary to help give clarity around exactly what role each person is playing on a particular project or even on a broader, ongoing responsibility. I’ve attached a worksheet that spells it all out in more detail, but here are the broad strokes:

M = Manager (assigns responsibility and holds owner accountable; that’s usually me)

= Owner (has overall responsibility for the success or failure of the project; ensures that all the work gets done and that others are involved appropriately)

C = Consulted (should be asked for input and/or needs to be kept in the loop)

H = Helper (available to help do part of the work)

= Approver (signs off on decisions before they’re final)

Of course, we may not fully “MOCHA” everything, but at a minimum we do want to be really clear about who the owner of each project or responsibility is – and when it’s not clear, please speak up!

I’d like to start giving this a try with upcoming projects and wanted to give you a heads-up so that when you hear me talking about MOCHA, you’ll know it’s not necessarily beverage-related.



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