Whether you’re managing a single team or an entire organization, the key to delegating work well is to be clear about what you expect, stay engaged along the way to increase the likelihood of success, and create accountability on the back end.
When assigning a new project, use this worksheet to get aligned on expectations, resources, constraints, and how you'll monitor progress.
For complex projects, it's helpful to have a written plan that lays out "who will do what by when," including interim deadlines for smaller components.
Try our "MOCHA" model (Manager, Owner, Consulted, Helper, Approver) to articulate who should play what role throughout the course of work.
When looking for work you can delegate, ask yourself: what are the areas where your impact is much greater than your staff's, not just a bit better? Here's a worksheet that will help.
By debriefing at the end of a project, you can capture lessons learned to ensure even better results next time. This template will help you ask the right questions.
To help you monitor progress and understand how work is really going, here are some probing questions that will help you get beneath the surface.
Here's an email you can use to introduce our MOCHA terminology for managing projects to your staff and get everyone using the same vocabulary.