Frequently Asked Questions (FAQ) About Trainings
For 2022, all open-registration trainings are offered exclusively online. Please direct all training inquiries to email@example.com at this time.
Have a question about a training? We’ve got answers!
Picking a Training
Which training is right for me?
We recommend that folks who directly supervise others attend our trainings for managers, including Managing to Change the World and our trainings exclusively for BIPOC managers. If you are a hiring manager looking to improve an upcoming or recent hiring process, attend Equitable Hiring.
If you do not directly supervise others, then we recommend attending our trainings for staff: Working for Change individual contributors, and Managing Projects for anyone who manages projects with multiple people involved. We also offer a version of our staff training exclusively for BIPOC staff.
All of our trainings are intended to serve staff, managers, and leaders at social justice and educational equity organizations, and speak specifically to these contexts.
When is your next training?
We schedule trainings throughout the year. Please view our schedule of upcoming trainings.
I don’t see a training date or location that works for me. How can I learn about future dates?
Check back periodically or subscribe to our newsletter to hear about new training dates—and get monthly tips and resources on managing effectively!
My preferred training date is full. Can I be added to a waiting list?
Yes! You can sign up for as many waitlists as you from our training schedule. Just click “Join waiting list” to add your name to the list for your preferred date. You can also register for another training and still remain on the waiting list for your preferred date.
If I’m on the waiting list, when will I find out if I’ve gotten into a training?
We admit people off of the waiting list on a rolling basis. As soon as a spot opens up, we will contact you via email with directions on how to register. If you are already registered for another training we will transfer your entire registration, including payment.
Do you offer training in Spanish?
TMC recognizes the importance of language justice and currently offers a Spanish-language training for managers 3-4 times per year. Check our Gerencia para Cambiar el Mundo Curso training page for updates.
Participants are also welcome to bring an interpreter to any English-language training, and we can provide translated materials, including slides and workbook, in Spanish, with advance notice. Please contact us at firstname.lastname@example.org to coordinate plans for interpretation and translated materials.
How many people can one organization send to a specific training date?
No more than four people from any one organization can attend the same training. Because our trainings are so interactive, we’ve found that having more than four participants from one organization can start to feel like a personalized training for that group.
If you are interested in having more than four people from your organization attend one training, we recommend spreading yourselves throughout a few training dates or considering our In-House trainings as an option for your team!
My original training date no longer works for me. Can I transfer to a future date or cancel my registration?
If you would like to transfer your registration less than a week before your training date, please email us at email@example.com with the new training date. If you want to transfer your registration to a new date with more than 7-day’s notice you have the option to self-transfer or self-cancel your registration by using the link included in your “Registration Confirmed” and/or “Registration Reminder” email. Please note that we cannot transfer registrations between different course types and we only honor one transfer request per registrant.
If you would like to cancel your registration, we’ll provide a full refund if you cancel two weeks or more before your training date. If you need to cancel less than two weeks prior to your training date, we’ll provide a 50% refund up until 3 business days before the training. Because our trainings are usually full, we unfortunately can’t provide refunds within 2 business days of the start of your training.
How can I book a private training for my organization?
Complete our In-House client inquiry form to indicate your interest and a member of our client support team will be in touch.
How long is the training?
All multi-day public trainings run consecutively.
Managing to Change the World and Managing for Racial Equity, Inclusion, and Results (both for managers) run consecutively for two full days or four half days.
Managing to Change the World, 101 Edition: Black, Indigenous, and People of Color Cohort (for BIPOC managers) runs consecutively for three full days.
Werking the Work, 101 Edition: Black, Indigenous, and People of Color Cohort runs consecutively for two full days.
Our in-house trainings are tailored to the organization’s schedule and may differ.
Do you have lodging recommendations?
We do not have a relationship with local hotels and are not able to recommend hotels based on affiliation.
What about lunch?
Our full-day online and in-person trainings provide a 45-minute lunch break, approximately halfway through the day. Note the start and end times in your time zone as you select an online training.
We do not provide lunch at our in-person trainings, but training locations are typically nearby places to eat, and you are welcome to bring a lunch to eat at the training site.
What if I have dietary restrictions or food allergies?
Any snacks provided will always be vegetarian. We ask about food allergies on our registration page, so you can share info about any dietary restrictions there. If you have a specific allergy or dietary restriction that you are concerned about, you can also email us at firstname.lastname@example.org.
Do I need to attend the entire training?
Yes, trainings are not recorded. To get the most out of the training, we recommend that you attend the entire training. However, if you must miss part of the training, please email email@example.com to give us a heads-up. All participants will be sent an email with all of the materials from the training, including the slide deck.
What is the dress code for trainings?
Casual or business casual dress is perfectly fine. No need to be fancy!
What should I bring to the training?
We’ll provide all materials needed for in-person trainings. All you need to bring is something to write with. For online trainings, we’ll be using Zoom, so make sure you have an internet-connected computer or tablet to participate. While it’s possible to use Zoom on a web browser, it’s best to download the latest desktop version of Zoom to your device. We will send a workbook link ahead of time (in Google Docs); you can open and interact with the workbook on your device or print it in advance.
How should I plan to engage in my online training?
Whether it means lighting your favorite candle, grabbing your jazziest notebook, or stocking up on the best snacks, we encourage you to set yourself up to learn. You’ll experience a combination of trainer instruction, application activities, and large and small group discussion! There will be many opportunities for you to engage via chat, Jamboard, polls, and out loud.
For this reason, you’ll get the most out of this training if you try to “unplug” from your other work during this time. Mark it on your calendar, put up an out-of-office message, turn off your email notifications, and silence your phone. Our online trainings are at their best when participants fully engage! We’d love you to be on video and audio—and ready to talk with other participants about your own experiences, challenges, and ideas. That said, we understand that it’s not possible or comfortable for everyone to be on camera all the time. We encourage you to take care of yourself. There will be dedicated time for breaks and for lunch each day.
What if I need to transfer to a different training?
If you would like to transfer your registration less than a week before your training date email us at firstname.lastname@example.org with the new training date. If you want to transfer your registration to a new date with more than 7-day’s notice you have the option to self-transfer or self-cancel your registration by using the link included in your “Registration Confirmed” and/or “Registration Reminder” email. Please note that we cannot transfer registrations between different course types and we only honor one transfer request per registrant.
What if I need to cancel my registration?
If you need to cancel your registration, we’ll provide a full refund if you cancel three weeks or more before your training date. If you need to cancel less than than two weeks prior to your training date, we’ll provide a 50% refund up until 3 business days before the training. Because our trainings are usually full, we unfortunately can’t provide refunds within 2 business days of the start of your training.
What if I need to cancel at the last minute?
If you would like to cancel your registration, we’ll provide a full refund if you cancel three weeks or more before your training date. If you need to cancel less than two weeks prior to your training date, we’ll provide a 50% refund up until 3 business days before the training. Because our trainings are usually full, we unfortunately can’t provide refunds within 2 business days of the start of your training.
Do you provide accommodations for people with varying abilities or nursing parents?
Yes! Accessibility is important to us. Our trainings consists of a mix of PowerPoint presentations, writing, discussion, and some movement for in-person activities. Online, we use breakout rooms and a variety of tools to enable communication, discussion, and collaboration. You can specify your accommodation needs during registration in the “Special Accommodations” section or email us at email@example.com and we will do our best to make your training experience more accessible.
Do you offer live transcription or captioning?
Yes! We use Zoom’s automated live transcription feature for all of our online trainings, and we can provide a captioner for trainings if needed (with at least 5 days notice). To request a captioner, please email the Training Operations Team at firstname.lastname@example.org at your earliest convenience or include a note about your access needs when prompted during the registration process in the “Special Accommodations” section.
How can I pay for my training?
You can pay for the training by credit card at the time of registration. If paying by credit card will be an issue email us at email@example.com for alternative methods to remit payment.
What if my organization cannot pay by credit card?
For school districts and other organizations that cannot pay with a credit card, you can request an invoice here. Please complete the request form 10 business days prior to the course date, at the latest, to allow for adequate processing time.
Do I qualify for the client rate?
The client rate is for organizations that have been coaching clients in the last three years, or in-house training clients within the last two years (with either The Management Center or The Management Action Center). The discount is automatically applied to your registration if you use an email address with a domain consistent with one of our client organizations.
Do you offer scholarships, discounts, or group/nonprofit rates?
We don’t, but if the cost is preventing you from attending a training, please email us at firstname.lastname@example.org and we’ll see if we can help.
I’m having trouble registering and/or paying.
Sorry about that! Please email us at email@example.com for help.
Why isn’t my discount/promo code working?
If you’ve been charged the incorrect amount for a training during the registration process, immediately email firstname.lastname@example.org.
I tried to submit payment and received a message that I’m already registered.
Don’t worry and don’t submit a duplicate registration! Email us at email@example.com to receive a secure payment link and to confirm your registration.
I have more questions. Who can I contact?
Feel free to contact our Training Operations Team by emailing firstname.lastname@example.org.