Delegation
Whether you’re managing a single team or an entire organization, the key to delegating work well is to be clear about what you expect, stay engaged along the way to increase the likelihood of success, and create accountability on the back end.
Clarifying Responsibilities with MOCHA
Try our "MOCHA" model (Manager, Owner, Consulted, Helper, Approver) to establish clear roles on projects.
Frequently Asked Questions About MOCHA
Here are some of the most common questions we hear about MOCHA roles and implementation.
Making MOCHA Work For You (Videos!)
Check out these videos that answer some frequently asked questions about MOCHA.
Sample Email to Introduce the MOCHA Model
Here's an email you can use to introduce our MOCHA model for clarifying project roles and get everyone using the same vocabulary.
Decide What to Delegate With Comparative Advantage
When looking for work you can delegate, ask yourself: what are the areas where you can make the greatest impact and leverage your strengths? Use comparative advantage to decide what work you should own and what you should delegate.
Delegation Worksheet
Project leaders and managers: use this worksheet when delegating a new project or responsibility to get aligned on expectations, resources, constraints, and how you'll check in about progress.
Debriefing Template
By debriefing at the end of a project, you can capture lessons learned to ensure even better results next time. This template will help you ask the right questions.
Probing Questions to Get Beneath the Surface
To help you monitor progress and understand how work is really going, here are some probing questions that will help you get beneath the surface.
Project Plan Template & Sample
For complex projects, it's helpful to have a written plan that lays out "who will do what by when," including interim deadlines for smaller components.
Examples of PTR in Action
Check out some examples of PTR in action, and how to manage towards your requirements with your preferences and traditions in mind.
Common Choice Points
Here is a list of some of the most common choice points, or key decision-making opportunities, managers face that may have equity and inclusion impacts.
Newsletter Articles
- Don’t Take the Work Back! How to Avoid the Delegation Boomerang
- Delegation Boomerang FAQ
- “That’s how we’ve always done it!” (A guide to using PTR)
- How to Get Aligned on Expectations
- How to Transfer and Instill Ownership
- Staying Involved Without Micromanaging