5 Tips for Giving Better Feedback
Get better at giving feedback—and help your staff get better, too—with these five tips.
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In Praise of… Praise!
Praise isn’t just a nice-to-have! Here are some tips for using our CSAW framework to give high-quality positive feedback.
Give Better Feedback with CSAW
Working on a team requires great communication—giving clear directions, aligning on expectations, and offering (and receiving) feedback that helps people grow. In this article, we share a simple framework for giving more and better feedback: CSAW.
Mitigate Bias in Hiring With a Simple Rubric
Use hiring rubrics to mitigate bias in your assessments of candidates. This article shares tips for how to create and use rubrics.
3 Ways to Test for Racial Equity & Inclusion Competency
The ability to understand and navigate issues of identity, power, and privilege is a crucial skill. This article shares three simple ways to test for racial equity and inclusion competency.
Modes of Decision-Making
Being transparent about how decisions will get made often gets better outcomes with more engaged participants. Here’s one potential decision-making framework to share within teams.
How to Coach a Disorganized Staff Member
Here’s our advice about coaching a disorganized staff member. (Note: you can apply these tips to coaching about other issues too!)
The Secret to Getting Replies to Your Emails
The “one-minute email” is a simple tool for getting quicker responses.
How to Develop and Use Core Values
Articulating and aligning on core values is one of the most important tasks of a leader. Here are five guiding principles.
How to Get Aligned on Expectations
Setting and aligning on expectations is the starting point for all things management—whether you’re hiring, setting goals, delegating projects, or evaluating performance. Here are three simple steps for getting aligned on expectations.