Resource Type
Article / publication

Give More (and Better) Feedback with CSAW

Working on a team requires great communication—giving clear directions, aligning on expectations, and offering (and receiving) feedback that helps people grow. In this article, we share a simple framework for giving more and better feedback: CSAW.

5 min read
Resource Type
Article / publication

Mitigate Bias in Hiring With a Simple Rubric

Use hiring rubrics to mitigate bias in your assessments of candidates. This article shares tips for how to create and use rubrics.

4 min read
Resource Type
Article / publication

3 Ways to Test for Racial Equity & Inclusion Competency

The ability to understand and navigate issues of identity, power, and privilege is a crucial skill. This article shares three simple ways to test for racial equity and inclusion competency.

3.5 min read
Resource Type
Article / publication

Modes of Decision-Making

Being transparent about how decisions will get made often gets better outcomes with more engaged participants. Here’s one potential decision-making framework to share within teams.

3 min read
Resource Type
Article / publication

How to Coach a Disorganized Staff Member

Here’s our advice about coaching a disorganized staff member. (Note: you can apply these tips to coaching about other issues too!)

5 min read
Resource Type
Article / publication

How to Develop and Use Core Values

Articulating and aligning on core values is one of the most important tasks of a leader. Here are five guiding principles.

3 min read
Resource Type
Article / publication

How to Get Aligned on Expectations

Setting and aligning on expectations is the starting point for all things management—whether you’re hiring, setting goals, delegating projects, or evaluating performance. Here are three simple steps for getting aligned on expectations.

3.5 min read