Resource Type
Article / publication

Managing Through Uncertainty: What to Communicate to Your Team

In a crisis, a big part of every leader’s job is to provide a container for staff—that is, to make sense of what’s happening. Effective communication can promote the stability, continuity, and sense of purpose that helps people cope during tough times.

4 min read
Resource Type
Article / publication

Managing Through Uncertainty: How to Scenario Plan

Scenario planning now helps you prepare for the future so you can seize possibilities or develop contingency plans. Learn the basics of scenario planning, then get started with our easy-to-use tool.

6 min read
Resource Type
Article / publication

How to Actually Reprioritize

Whether you’re a staff member, project leader, or director, one of the most important skills you may need in the current terrain is the art of saying “no” (to some things) so you can make room for others. In other words: how to reprioritize.

5.5 min read
Resource Type
Article / publication

5 Tips for Better Check-ins During COVID-19

Your one-on-one check-ins are essential. Here are a few tips for checking in during the pandemic (and any other extended crisis).

3.5 min read
Resource Type
Article / publication

The 60-Minute Backup Plan

When it comes to uncertainty, one step every staff member can take is to create a plan for who will take over key responsibilities if one or more of our team members is out. These tips can help you figure out the most important responsibilities that need to be covered, who could do them if the current owner is out, and what that person needs to do now to prepare. You can make huge progress in as little as 60 minutes.

3 min read
Resource Type
Article / publication

How to Use Skip-Level Meetings Effectively

Skip-level meetings are one-on-one meetings that managers hold with staff other than the people they manage directly. They’re helpful for building relationships, gaining insight into your team and organization, and getting feedback about the managers that you manage.

4.5 min read
Resource Type
Article / publication

Four Ways to Mitigate Bias in Performance Evaluations

Without rigor and care, performance evaluations can create confusion, lead to inequitable outcomes, and lower staff morale. Here are four tips for mitigating bias when evaluating performance.

3.5 min read
Resource Type
Article / publication

Eight-Step Guide to Performance Evaluations for Managers

Done well, performance evaluations are a chance to step back, summarize feedback, and reflect on a staff member’s work and trajectory at your organization. Here’s our eight-step guide for performance evaluations.

6 min read