While we—The Management Center—can’t undo the harms of nearly half a millennium of the degradation and dehumanization of Black people in the United States, we can help envision a path forward for managers and leaders. In this article, we share our best thinking on supporting your staff at a time when things are not okay (and haven’t been for a long time).
Managing remotely for the first time can be daunting! These five tips can help you make the shift.
During times of crisis, managers must lean on their emotional resilience muscles. This article shares resources and advice on how to stay emotionally grounded so you can lead effectively.
During times of upheaval and crisis, set up a rapid response team to help you make great decisions quickly.
In a crisis, a big part of every leader’s job is to provide a container for staff—that is, to make sense of what’s happening. Effective communication can promote the stability, continuity, and sense of purpose that helps people cope during tough times.
Scenario planning doesn’t have to be complicated. This guide to scenario planning will help you get started. Includes a template.
Use this step-by-step guide to reprioritize and respond effectively to change, especially in times of crisis or uncertainty. Learn to use our Impact-Doability Matrix, make decisions, communicate well, and avoid common pitfalls.
Your one-on-one check-ins are essential. Here are a few tips for checking in during the pandemic (and any other extended crisis).
When it comes to uncertainty, one step every staff member can take is to create a plan for who will take over key responsibilities if one or more of our team members is out. These tips can help you figure out the most important responsibilities that need to be covered, who could do them if the current owner is out, and what that person needs to do now to prepare. You can make huge progress in as little as 60 minutes.
Skip-level meetings are one-on-one meetings that managers hold with the staff that their direct reports manage. They’re helpful for building relationships, gaining insight into your team and organization, and getting feedback about the managers that you manage.