In some ways, managing managers is similar to managing anyone else – in that you need to build a great team, get aligned on goals and expectations on the front end, monitor the work and engage along the way, and create accountability and learning on the back end. But the key difference is that the work you’re overseeing is management –and so you’ll apply those same techniques in that area instead.
Effectively managing managers requires explicitly talking about and reviewing their management, as well as observing it in action. Here's how.
Here’s a sample of what clear, written expectations for managers might look like. You could use these written expectations when training, developing, and evaluating managers.
This worksheet will help you plan which areas to focus on with the managers you're managing, as well as what specific actions you'll take and conversations you'll have.