Whether in pursuit of specific projects or broad responsibilities, your staff members are going to perform thousands of tiny activities that you never discuss explicitly, but which will be key to the quality of the results you attain. In this section, you’ll find tools for creating a powerful culture that will guide how your staff members approach and execute every aspect of their work.
Formally articulating the values you expect all staffers to live up to sends strong messages about how people should approach their work.
One group we work with sends this memo to prospective senior hires to capture how things work in their culture so candidates know what they're committing to. The details for your organization will differ from what's described here, but we love how explicit this is about culture and expectations.