In a crisis, effective leaders provide a container so teams can make sense of what’s happening. Clear, honest communication can give people a sense of stability, continuity, and shared purpose that helps during tough times.
Here are the key components we recommend in our communication worksheet:
- Purpose: What’s happening and what you’re called to do.
- Uncertainties: The unknowns, sticking points, and tensions.
- Scenarios: How you’re moving forward in ways that reflect the uncertainties.
- Team impact and expectations: How people might be affected by the plan(s).
- What’s next: What people can expect from you moving forward.
Get started now with our simple Communication Planning Worksheet below. Reference our article Managing Through Uncertainty: What to Communicate to Your Team if you need additional guidance or sample language for each component.
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