In Praise of… Praise!
Praise isn’t just a nice-to-have! Here are some tips for using our CSAW framework to give high-quality positive feedback.
Feedback
Give Better Feedback with CSAW
Working on a team requires great communication—giving clear directions, aligning on expectations, and offering (and receiving) feedback that helps people grow. In this article, we share a simple framework for giving more and better feedback: CSAW.
How to Give Feedback about Defensiveness
Read this article for advice on what to do when a staff member responds to feedback with defensiveness.
2×2 Feedback Form
The 2×2 system helps managers and staff members regularly reflect, share feedback, and discuss how the work is going.
How to Give Feedback: The CSAW Framework
Nervous about giving feedback? This worksheet will help you think about what you want to say and how to say it with CSAW (Connect, Share, Ask, Wrap up).