Coach (progressive social change sector)
The Management Center (TMC) is growing! We’ve been steadily expanding, and we are seeking an experienced manager to work with our clients — primarily executive directors and other senior managers of progressive advocacy organizations. You will lead coaching engagements and serve as a teacher/coach/trainer/nudge/confidante/advisor/thought-partner to client executives, with the aim of helping them build their teams into high performing organizations that deliver great results.
Ideal candidates won’t be lifelong consultants or necessarily have any consulting experience at all. Rather, we seek experienced managers who have produced results and who have a passion for teaching leaders from diverse backgrounds how to do the same.
Who We Are
Our mission is to help social change leaders learn how to build and run more effective organizations so they can deliver great results. Founded in 2006, we have helped shape the practices of hundreds of influential organizations and thousands of individual managers, focusing in particular on leading progressive organizations working for social change. Our clients work on issues – like promoting immigration reform, fighting for racial, economic and gender justice, advocating for educational equity, and protecting voting rights – where they face an inherently uphill battle and so must fight more effectively than their opponents if they are going to win. We aim to help them do that by making their organizations as effective as possible.
A great deal of our work involves direct coaching of clients, and we also offer publications and training to the broader field. Along the way, we have built a strong reputation: on our most recent anonymous survey, 95% of clients said they “Strongly Agree” (the top choice on a 7-point scale) that they would recommend TMC to a friend. Such positive word-of-mouth has created fairly explosive demand for our services that the new coach will help us meet.
What You’ll Do
Your job will be to instill the management practices that will help your nonprofit clients become high-performing organizations that deliver great results. You will work with CEOs and their senior teams to help them define ambitious goals; manage for execution; implement rigorous “people practices,” including selecting and retaining a diverse team of the best talent and letting go of people who don’t meet a high bar; and build cultures that reinforce a high bar for performance, constant improvement, and values like equity and transparency.
At any given time, you will lead roughly three to five intensive client engagements and several other less intensive relationships. Your work with clients might include:
- Observing them in action, diagnosing their needs, and designing the scope of our work with them;
- Delivering services to clients, including coaching senior executives one-on-one, designing new organization-wide systems, providing advice on challenges of the day, and conducting trainings for senior teams;
- Serving as the primary point of contact for clients and developing strong working relationships with them;
- In the friendliest way possible, nagging client leaders to make sure they are following-up on their commitments; and
- Prioritizing across client needs to ensure we spend our energy wisely.
Beyond your work with clients, you will help build and grow TMC. You might develop new tools for all of our clients to use, identify better approaches for how we engage with clients, or help us come up with more effective ways to assess our progress. You will also help shape the organization’s strategic direction, and serve as an external ambassador with key constituents.
You will report to one of our senior coaches, who will measure your success primarily by improvement in your clients’ practices, client satisfaction, revenue generated, and fit with our culture.
Who You Are
To be successful in this job, you will excel in three areas:
- Management instincts: You will have a demonstrated track record of success in managing a high-performing organization, department, or team, and will therefore bring a deep understanding of what it takes to produce results, instincts for going beyond the “textbook” to get to solutions that will work, and an appreciation for the CEO perspective and what it’s like to be in a senior management role.
- Critical thinking skills: You will need the smarts to quickly become “fluent” in your clients’ contexts, analyze situations to see beyond the surface of challenges, and effectively customize general practices to fit clients’ particular needs.
- Interpersonal ability and a strong lens on issues of equity: You must be able to build trust and goodwill with clients and demonstrate deep respect for the clients’ work. You’re the kind of person who thrives on teaching and developing others, while bringing a healthy impatience to see progress. And because our clients and their teams come from a wide range of backgrounds, you can thoughtfully navigate issues related to diversity, equity, and inclusion and bring a deep commitment to advancing these values.
We are more interested in these three qualities than in any particular type of experience. However, because you will need to be able to relate as a peer to executive directors and other senior leaders, you will presumably bring experience yourself having operated at the most senior levels of organizations, either as an executive director or second-in-command or as the head of a major department.
Prior experience in the nonprofit or progressive political arena is a plus, but not a requirement.
We like to think of our culture as one that combines excellence with heart, and we’re looking for people who can help us build on that culture.
What Else You Should Know
Our coaching roles comes in two varieties – a more junior position (Vice President) and a more senior position (Partner), with the difference between the two being the executive experience you bring and the type of clients with whom you work.
We are currently seeking both a Partner-level coach and a VP-level coach. Our most urgent need, given our current client demand and staff makeup, is for a Partner-level coach based in the Washington, D.C. area, though we are also open to considering other locations for the right candidate.
This position is full-time and requires moderate travel (about two days a month for candidates based in D.C., and slightly more for candidates in other places).
The salary range for VP roles is between $90,000 to $126,000, and between $120,000 to $160,000 for Partners, with exact salary depending on experience and new staff rarely starting at the top of the range.
We also offer excellent benefits, including an additional 5% employer contribution to your retirement fund with no match required.
We are an equal opportunity employer, are committed to racial equity and social justice, and we make a particular effort to recruit people of color to apply for open positions.
If this seems like you, please send a resume and cover letter to firstname.lastname@example.org.